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Hotel Kandi Tree - Jayanagar - Bangalore Image

MouthShut Score

33%
2.33 

Room Quality:

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India
Bad service
May 02, 2017 04:30 PM 1275 Views
(Updated May 02, 2017 05:07 PM)

Room Quality:

Guest Services:

Food and Presentation:

Ambience:

Value for Money:

A hotel which has a lot to teach its staff. Although the ambience and food quality is gud the staff are not trained to take proper orders and serve without delay. They prefer wasting time watching tv rather than attending to customers. They even do not know what food combinations are. For eg. soup should be served with chilli & soya sauce and vinegar. Few starters have to served with mint chutney. Its a pity that although they have good cooks and quality. the hotel will very soon loose customers just for the reason that the staff is not well trained to serve. They should be well versed in the local language too . Knowledge of other languages is definitely an added attraction. A customer is and will be more comfortable & happy if understood better. I just would like the owner to know that we all know that it's easy to open a restaurant but quite difficult to run and maintain it. Without customers one can't run a hotel or restaurant. The best part is that the staff are not even courteous enough to apologise. This shows that they are least bothered as to whether they get more customers in future or otherwise.


I just can't imagine if this is the sort of treatment a customer gets in the restaurant then God save those who stay there for a day or two. I would surely not recommend it to anyone.


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