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Goods Not Deilvered. Review on HomeTown

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MouthShut Score

30%

1.90

5,897 Votes

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Contact Details

+91-124-6733300

Wl86

bangalore India

9 Reviews

1 Follower

Goods Not Deilvered

Aug 10, 2015 09:46 AM 9142 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

I have ordered few items on 25th July, order no 201642626.

The delivery was expected in 5 days, but nothing is being delivered upto now.

I called them a week back, they said it will be delivered by 9th August and they will give status about goods in 24 hrs, but no response was given and no goods are delivered.

This is the worst e commerce website I have seen.They don't even have a free customer care number. Neither there is any way to see where the products are. Will never shop again on this website.

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Brand Response

Dear Chitsimranjit,
Greetings from FabFurnish.com!
We can truly understand your situation as we all are customers at some stage and therefore we empathize with you.
The committed delivery timeline was not met and we are seriously looking into this matter to arrange the delivery at the earliest.
Please remember that each and every customer is important to us and we are toiling hard to get your order delivered at your doorstep soon.
We apologize once again for the experience you had with us this time.
Please reply to this email or call us at+91 124 6733300(10 AM-7 PM) for further assistance. Alternatively, you can simply SMS [Order Number] to 9266801996 and get a case registered. Our customer care executives will call you back within 24 hours to assist you further.
Yours fabulously,
Team FabFurnish