HDFC Securities is a part of the HDFC bank which deals with demat and trading a/c.
Just to open the demat+ trading a/c they charged me Rs1178 whereas on thier circular they showed me Rs999 will be charged, they did not mention anything about it being exclusive of tax. I came to know it after it got deducted from a/c. The other financial companies that open demat a/c do not charge even a penny, like Sharekhan. Plus apart from the opening charge there is an annual charge of Rs750 + tax.
After charging all this Hdfc provides no service, not even proper customer service of how to operate the demat a/c. The people at the branch are so rude. They do not even clarify my queries nor do they respond properly. They not only lied for charges but also for service that they were supposed to provide.
Worse experience with hdfc securities.
No proper customer service and no help from thier side. It was a mistake opening an a/c from hdfc. Sharekhan or edelwise or motilal oswal is far much better financial institution and service provider than Hdfc.
