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About HDFC Securities

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Service is ok
Jun 13, 2008 08:06 PM 9992 Views

Customer Service:

Promptness:

I am having HDFC Bank Demat cum Trading account from past almost one year. Initiall, I had a few problems, but then they give me pretty good service.


Advantages:


1) Low brokerage comapred to few other banks


2) After every purchase, recieving one statement from bank about the purchase


3) Demat account is linked with HDFC netbanking.


4) Can purchase shares online & it's pretty fast.


Disadvantages


1) If you are not near to net connection, then you have to call HDFC securities & have to place a minimum order of Rs. 1000 per share


2) If you forget your password, you need to pay Rs. 25 to get the password reset.


3) Apart from toll free number, there is only one mumbai number to call Trading account customer care.


I am getting pretty good service from HDFC Securities. All the shares I purchased is automatically get updated in my default profile in website. So I just need to login & check my profile. Even if I forget my password, I can login to hdfcbank.com & check over there bout the which shares I have.

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