Feb 07, 2022 11:40 AM
9860 Views
Their trading terminal is horrible and not at all customer friendly,
1- Trade book don't show total, of No of Equities traded for particular stock . this is simple summation but HDFC IT system is unable to provide
2- Trade book don't show average buy/ sell price for particular trade/ transaction
3- Trade book don't provide trade history at all, only trades done for day /( today) only provided)
4) Profit and loss summary statement don't provide Buy rate and sell rate .
5) No customer support or online chat or call center support available. I tried number of times.
6) Portfolio report doesn't show summary of stocks held in E margin / margin and held in Cash delivery,
7) There is no summary of e margin charged per stock held in account and doesn't account e margin payment in profit and loss statement.
8) profit and loss report don't show whether stock was held in delivery / cash or under E-margin or margin trading.
9) No response received from customer care email id from more then 6 months . after sending repeated emails.
10) Not at all customer friendly trading terminal, provided by HDFC securities.
