Jul 03, 2019 09:19 PM
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(Updated Jul 03, 2019 09:36 PM)
Hi to everyone this matter is so important to people who maintains savings account in this bank when I opened an account in this bank we have to maintain aminimum balance iof 5000/-Rs and they have increased it to 10, 000/-Rsi didn't get any message from bank that they have increased minimum balance i continued the same old balance they have changed me Non maintainence charges for every quarter
The message was not sent to me when I went to check my total balance statement after few months it had been noticed by me and immediately I asked the customer help (may I help) executive and he Said the minimum has been increased so it has been charged.i maintained the same account because because I need it when my health wasn't good I failed to operate that account again the charges applied i had not operatedthat account due to my financial pressure and health condition
And I have charged i loss more than 4000/-Rs in my account due to non maintainence and it went in negative balance I tried to close that account and given a letter also but the manager said you have to clear the balance to close your savings account it was more than -3000/-Rs I requested to Manager I can't pay so much he had given me discount at least you have to pay half off the amount the days gone on and on the negative balance has increased one fine day when I searched for bank account like this what to do such account I saw a important matter that our RBI had warned to banks That banks should not charge negative amount to customers HDFC had given a statement to RBI that they are not charging any negative charges for savings account customers but actually they are charging they're not maintaining RBI rsaid rule in this matter They send messages to me like Update: Available balance in A/c xxxxxxon 02/Jul-19: INR -8000.10.
Subject to clearing (negative balance) HDFC slogan is very good That we understand your World but here they didn't Even Understand RBI Rule also by which all banks have to follow the rules of RBI. So, any RBI employee Or Employers who read this message have to take right precaution and save HDFC savings bank customers.