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About Hafele

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Hafele Products are NO GOOD.
Apr 20, 2024 12:12 PM 2990 Views (via Mobile)

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HIGHLY NOT RECOMMEND, DO NOT BUY


Hafele being one of the most premium brands has HIGHLY DISAPPOINTED US!!!


They have the WORST customer service . I don’t even know where to begin,


My experience with Hafele's customer service has been an absolute nightmare. Over the past two years, my wardrobe has been a constant source of frustration, with one issue after another. It hasn't even been five years since I bought it, and it's falling apart. Every time I request a repair, they take ages to respond, and when they finally show up, they never have the damn parts! They come, take a look, promise to order what's needed, but surprise, surprise, only a fraction of the parts ever arrive. It's like dealing with a bunch of incompetent clowns. Save yourself the headache and steer clear of Hafele. Their furniture is garbage, and their customer service is even worse.THIS IS NOT EXPECTED FROM SUCH PREMIUM BRANDS!

Brand Response

Hi Kavya, we are sorry to hear about your experience, and it is not what we aim for. Kindly reach out to our customer care team at 1800 266 6667 or via WhatsApp at +91 97691 11122. They will be glad to assist you.

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By: Hafele_India Deactivated | Apr 23, 2024  12:21 PM imageComments 0

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