I booked a cab “Assured Dezire” for the comfort of my aged mother (77 years) travelling alone from Rohtak to Greater Noida on 07 November 2023. Booking ID OW303940964
Driver reached 35 minutes late from pick up time 10:00 am. He took 4 hours to reach destination because he took an unusual route to save on Toll Tax and Distance. My mother was extremely at discomfort due to bad roads and poor suspension of the cab.
Total distance in booking was reflected as 150 KM and money paid accordingly but the actual distance covered was 133.3 km.
It is urged that the cab and driver Ramesh should be de-registered from the company
