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MouthShut Score

59%
4 

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Goibibo.com is a a pro hotel website
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Nov 09, 2018 01:46 AM 1478 Views

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Ibibo Web Pvt Ltd Cares

Ibibo Web Pvt Ltd is working closely with MouthShut.com to enhance customer satisfaction.

Goibibo.com is a a pro hotel website just there to fool the customers


booking id- HTLCJNWXNW.


1)We checked in after 2 hours ofcheckin time still room was not ready. This is what you


call a gostay


2)intercom not working(For all 3 days)


3)i have been seeing aggressive replies to negative reviews by the hotel proving


customers wrong all the time, which is sad. or all customers who did not like the hotel


are wrong. I do not think


4)so day 1 linen dirty karan informed at the hotel


5)policies are very rigid in the hotel, PRICES VERY INFLATED look for option cheaper and


better option available


6)Not posting my review on the website.


Brand Response

Thank you for writing to us. As validated, our specialist team had connected with you and shared the amicable resolution regarding your concern. We regret the initial issue you faced. - Team GOIBIBO

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