Nov 18, 2016 05:12 PM
2669 Views
On the first day of purchase the mobile had a wifi and data connection problem. The moment I move from from wifi zone to mobile data or vice versa, it does not automatically switch. The worst is that the phone shows that its connected but I am not able to even connect the wifi router with its ip which means that the phone has a hardware issue.
I took the phone to the service center and they said software installation would fix the issue but the problem was not resolved. When I took the phone again they did not want to believe and said I have problem with my sim or my wifi. But today they accepted that there was an issue. The service center is trying its best to give me a replacement but I have already visited them 3 times. I hope I get a replaced phone which does not have any issue.
Definitely not a trusted product and brand. As soon as you buy these devices it would start giving you trouble and if you think you have a warranty then definitely need to think again.
Since they take close to 1 month to repair the define, this is because 90% time they don't have spares.
Additionally be ready for cheating, I gave my wife phone for repair and without our knowledge these guys added a call forward to a unknown number.
