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Review of Quality of Ruhu Fish sold today by Fresh. Review on Fresh To Home

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13%

1.30

4,899 Votes

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ysjafa

1 Review

Review of Quality of Ruhu Fish sold today by Fresh

Jun 30, 2019 07:14 PM 1159 Views

Customer Service:

Product Quality:

Delivery Timeliness:

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I have sent this message to Freshtohome with pics of rotten and damaged parts of the Rohu fish sold by it today to me.

"Please see pictures of damaged and rotten parts of the ROhu fish sold by you today for Rs.382/- against Order no STHD590161. After we cooked it, it tasted stale.

This is my very first purchase from you and I am very disappointed and disgusted.

Yateendra Singh Jafa" Sent from my iPad

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Brand Response

Dear Sir,
We are sorry for the inconvenience caused. Please be assured that we never intentionally ship low quality products to our customers as we have strict quality check in place. Unfortunately, due to the perishable nature (and other factors such as ice, temperature etc), products tend to get spoiled during transit. As per our internal team, replacement order was placed against the order number STHD590161. Thank you for your patience and support.
Thank you for your patience and support.