Nov 25, 2023 03:28 PM
611 Views
Dear fellow shoppers,
I feel compelled to share my recent shopping ordeal with Flipkart, hoping to spare others from a similar experience. My encounter with Flipkart, specifically regarding Order #123456789(LED and DishTV), has been nothing short of disappointing.
Untimely Deliveries and Communication Gaps:
My LED arrived on November 3, but the DishTV order due on November 5 is still in limbo. What's worse is the complete absence of communication regarding this delay. No updates, no notifications, leaving me completely uninformed about the status of my order.
Cancellation Nightmares and Unhelpful Support:
Attempting to cancel the DishTV order has been a frustrating exercise. The Flipkart EMI system seems designed to create hurdles, and the support team offers no real assistance. They insist on a "professional" conversation while failing to address the core issues.
Deceptive Delivery Practices:
Flipkart's delivery executives have a peculiar habit of calling alternative numbers first, skipping the registered ones. Subsequently, I receive messages claiming they couldn't reach me, a misleading practice that adds unnecessary frustration.
Missing Information on Refund Process:
Seeking information on the refund process for the canceled DishTV order has been met with silence. The lack of transparency in financial transactions is alarming and only contributes to the overall dissatisfaction.
Overall Disappointing Customer Experience:
In summary, shopping with Flipkart has been far from the enjoyable experience one would expect. The absence of timely communication, unhelpful support, and questionable delivery practices have collectively tainted what should have been a simple and satisfying shopping journey.
In light of these challenges, I strongly discourage anyone from making future purchases with Flipkart. It pains me to relay such a negative experience, but I believe it is essential to make an informed decision when choosing where to spend your hard-earned money.
Disheartened shopper.
