Sep 24, 2012 06:18 PM
9648 Views
The worst experience of purchase I have had with their marathahalli showroom.
These guys are nothing but a bunch of greedy businessmen who take 100% advance and then make the poor customer run behind you. I thank God that I only have made a purchase of Rs 17000 and saved form getting trapped in a bigger purchase.
I bought a chair on 8th of September, and was promised delivery by 12th of september. It wasn't delivered on the promised date. The landline of your store doesn't work, and each time it went into voice mail. After lot of effort I got a mobile number from net, called on that number and that guy connected me to the store. I was told that I would get the chair on 18th sept. But when I didn't get any call till 21st, I called again. This time the sales guy tells me that I would call in an hour. That call back has not happened even by now. I haven't got the product. A company which is hell bent on taking 100% payment should maintain some level of customer care. There is none.
This is the first and last time I purchased a featherlight product and I would try my best that no one in my circle gets trapped.
