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About Exatt

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Ridiculous ISP
Jan 28, 2006 11:15 AM 3401 Views
(Updated Jan 28, 2006 11:15 AM)

Internet Speed:

Connection Reliability:

Help & Support:

Never ever go in for a Exatt. They would promise the sky and dont even know the basic fundamental behind broadband.


I got a 128 K line from Exatt and I stay at Thane. The whole story began like this:


I first had a 128 K line of Pacenet which maps your computers MAC address to the user name. So when my PC is configured to use Pacenet, I cannot use my laptop. Now I got a wireless Internet sharing router from the US and the great Pacenet people refused to support me. They even refused to give basic details like Connection Name required to configure a PPPoE setting.


Having pissed off with Pacenet, I decided to go in for Exatt. But boy, was I mistaken.....


It was like coming out of a well and drowning in a sea.


The service gave me an uptime consistently of 15 days a month :(


Can someone imagine a broadband line which is supposed to be up at all times, providing service for only 15 days....


Well, yesterday, I get a call from their office and tell them that the service this time is down for a month. The cable operator says its a fault at Exatt end and Exatt says its a fault at the cable operator end. I am left stuck in between. On top of that, the Exatt guy has the balls to ask me to renew the package by paying the full amount. I told him FO...


Now I have applied for MTNL triband and hope for a regualr uptime if nothing else.

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