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Bad Service and worst service company in Chennai. Review on Eureka Forbes DR Aquaguard Geneus Plus Water Purifier

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Eureka Forbes DR Aquaguard Geneus Plus Water Purifier Image

MouthShut Score

53%

114 Votes

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About Eureka Forbes DR Aquaguard Geneus Plus Water Purifier

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raaja_ganesan

Chennai India

5 Reviews

Bad Service and worst service company in Chennai

Nov 24, 2019 04:42 PM 681 Views

(Updated Nov 24, 2019 04:43 PM)

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This product would give you very frequent issues.(Every 2 months)
The service people, we should call them the unprofessionals, would come and fix the issue. They would get a sign in a q-card which wouldn't have any information.
When enquired, they wouldn't provide any service. How Tricky?
One of their service personal said they would change as many filters in 2 years during AMC. He signed it.
Now they are retracting their words and not providing any service.
NO use of complaining it to any level.
Finally filed a consumer complaint.

Please don't buy this product from Eureka Forbes and lose your peace of mind.

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Brand Response

Dear Raja,
I assure you that customer satisfaction is of utmost importance to us & this is definitely not the experience I want you to have. Please share your registered contact number/customer ID here so that my team can get in touch with you.
Regards,
Anita