Today I purchased DELL Vostro 3520 laptop online, TO BE VERY HONEST IT WAS MOST HORRIBLE EXPERIENCE. I ASSURE YOU THAT I WILL NOT RECOMMEND ANY ONE TO PURCHASE DELL PRODUCT ONLINE AT ALL AND IF THEY PURCHASE THEY HAVE TO PURCHASE AT OWN RISK.
NO TRANSPARENCY AT ALL.
AS CUSTOMER I HAVE TO COMPROMISE ON VARIOUS CHOICE.
a. Only selected credit card are accepted for EMI.
b. Of the selected credit card EMI offer is rejected
c. Gift packing offer is given on low value product and not on high value product.
d. Only laptop is provided we have to purchase laptop bag giving high value cost.
SO DELL IS DOING US FAVOUR GIVING LAPTOP ONLINE AT SAME RATE AND ONLH USING COUPON DISCOUNT IS OFFERED.
I HAVE TO STRUGGLE FOR 15 MINUTES TO REACH DELL CUSTOMER CARE.
THE DELL EXECUTIVE INSTEAD OF HELPING AND RESOLVING MY PROBLEM AT MY SATISFACTION.
GIVES ME REPLY HE HAVE NO CHOICE TO HELP ME OR RESOLVE MY PROBLEM WAS ONLY FOR LAPTOP BAG.
HE TOLD EVERY THING IS MENTIONED ONLY, WHICH IS NOT ALL TRUE AND NO INFORMATION IS PROVIDED AND REVIEW OF ORDEF IS FOR PAYMENT.
THIS ONLY REGLECTS DELL IS ONLY HERR FOR SALES AND NOT PROVIDE OR RESOLVE CUSTOMER PROBLEM TO THEIR SATISFACTION OR MAKE THEM DELIGHTED.
DELL WILL STICK TO THEIR RULES AND REGULATIONS, POLICY AND PROCEDURE. STICT TO THEIR PROTOCOL AND LEAVE CUSTOMER UNHAPPY AND STUGGLING.
I AM DAMN SURE I WILL NOT RECOMMEND ANY ONE OF MY KNOW ONCE, LOVED ONE, FRIENDS, FOES AND ACQUAINTANCE TO PURCHASE DELL PRODUCT ONLINE AND AT NO COST.
PAVAN
