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Avoid DecorPot for Modular Solutions – Here's Why
Our experience with DecorPot for our new flat has been extremely disappointing. If you're considering their services, I strongly suggest you reconsider. Here's why:
Misleading Pricing
DecorPot's pricing initially looks attractive, but beware! Their sales team deliberately underestimates the area to show lower costs in the quotation. For example, Mr. Amit quoted ₹2 lakhs for our kitchen, but the actual cost escalated to ₹3 lakhs.
Unskilled Designers
The design team lacks practical knowledge. Our assigned designer, Deepika, made multiple errors in measurements and design, causing significant delays and frustration. Their senior designer, Darshika, displayed a poor attitude and offered no real solutions to fix the issues.
Lack of Communication
A major oversight occurred when they failed to inform us that certain lofts would only include frames, not complete units. They later claimed it was mentioned in the document, but they never communicated this critical detail to us. In the end, we were left with no solution, just an apology.
Quality Issues and False Promises
The final product was far from what was shown in their 3D drawings. For instance, the kitchen finish had noticeable gaps despite their promise of a smooth look. When confronted, they made excuses rather than addressing the problem.
Limited Options
Their material and color options are very limited. For example, they offer very few choices in mica, glass, and louver colors, which limits customization.
Lack of Accountability
Whenever we raised concerns, the team tried to convince us instead of resolving the issues. Darshika, the senior designer, blamed the sales team for the problems while defending her colleague Deepika. However, the mistakes clearly stemmed from the design team's poor execution.
In conclusion, DecorPot has left us with an incomplete and subpar experience. If you value your time, money, and peace of mind, I strongly recommend avoiding their services.
