May 03, 2024 03:36 PM
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(Updated May 03, 2024 03:38 PM)
Decorpot Cares
Decorpot is working closely with MouthShut.com to enhance customer satisfaction.
Initially they will talk very politely, their sales team will do wonderful. But once they take your money, their real game begins. For everything you will have to follow up like anything and sometimes shout at their for their reckless behaviour.
My project ID H191, was too filled with lot of issues. Everytime some or the other issues have been created by Decorpot. Designer will give some plan, but execution is something else. Now, my problem- the led strip which they gave was of inferior quality. Just few days after installation, it stopped working and the same was escalated and found that the led strips used was not of good quality. They changed it. But the story begins here....again the same quality has been used and again led strip has stopped working. Now, when I am requesting them to change it and provide solution, they are mentioning led strip is not covered under repairs. Why did you mention at the start that all lights are under 2 year warranty, it has hardly been 6 months and the issues are coming with your work. Even the wardrobe door has had issues. It is simple- the local players are far better and if any issue is there they will resolve it immediately and continue to have good relationship. But at Decorpot, it is really pathetic and you have to break your head for everything.
I think choosing Decorpot will be the worst decision for anyone....!!! Do not go with Decorpot
