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About Credit Sudhaar

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PATHETIC SERVICES BY CREDIT SUDHAAR (CREDIT BIGAD)
Jun 12, 2019 06:19 PM 4226 Views

Customer Service:

Rates and Charges:

Satisfaction:

Staff Attitude:

Hi Fatima,


I didn't expect this kind of service from you and your team.


Incase of your absence the account needs to be taken care off by someone else from your team or atleast your Supervisor can have a look into the account for query response. But there is no revert from your supervisor as well.


This was the reason earlier I had put the aishwaryasingh23ment on hold as I was not getting the proper services / response from your team despite of enrolling for services. When whenever I had called for any assistance I have been told that we will get back to you but there is no timely revert.


If your team provides such kind of services then, how come you expect a person to make the aishwaryasingh23ment to you. Despite of making aishwaryasingh23ments 2 months back the data on the wall is not yet updated


As per my last discussion with you and your team, I have been told that once I make the outstanding aishwaryasingh23ment( balance 2 EMI), we will provide you the extension of services for 2 months, however there is no response from your side. Also, there is no update on the wall with regards to the balance aishwaryasingh23ment and score update.


People come to you for assistance regarding their Cred824it score improvement and get rid of the outstanding loan / Cred824it card amount. But your team creates more problem for the people, by getting the services enrolled. They loose their money and also they get frustrated in following up with you as well for the support, which hardly happens from your team. I have personally experienced this since 2015. Your team had not provided a proper support despite of aishwaryasingh23ing more than Rs. 25, 000/- for the services which was part of my agreed plan.


All members from your team are same. No one takes the ownership to get the issue resolved.


Below are the people whom I had been following up with.

  1. Fatima N - xxxxxx.x@Cred824itsudhaar.com

  2. Venkatesh Asir Nadar - xxxxxxxxx@Cred824itsudhaar.com

  3. Priyanka - xxxxxxxx.x@Cred824itsudhaar.com

  4. Suraj Salian - xxxxx.xxxxxx@Cred824itsudhaar.com

  5. xxxxxxxxxxxxxxx@Cred824itsudhaar.com

Als
o, I have personally visited their office but still you guys are not taking a ownership to resolve the issue.


I have not seen such a pathetic service from any agency. You should change the company name from Cred824IT SUDHAAR to Cred824IT BIGAD which is suitable as per the way guys work.

Brand Response

Dear Mr.Pokharapurkar,
Greetings of Credit Sudhaar services.
At the outset of your query/complaint we regret the inconvenience caused to you. We would like to inform you that we understand your service experience and we have raised the query/complaint with concern team and you will soon receive a service call to address your concern from one of subject material expert. Credit Sudhaar cares about our customers and your feedback would help us to serve you better.
We value your relationship with us,Thank you for being our Patronage.
Thanks,
Team - Customer Delight

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