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About Country Holidays Travel India

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Disappointing Experience with Country Holidays Tra
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Jun 06, 2025 01:01 PM 131 Views (via Mobile)

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CountryHolidays Cares

CountryHolidays is working closely with MouthShut.com to enhance customer satisfaction.

I regret my decision to purchase a package from Country Holidays Travel. The sales process was misleading, with key details conveniently withheldespecially regarding additional costs and restrictions. Special caution is advised when dealing with sales representatives, as promises made during the sales pitch do not align with the actual service provided.


Despite assurances of premium 4- and 5-star properties, the accommodations provided were far from expectationsbasic rooms with nothing close to a luxury experience. Additionally, hidden costs like the AMC charges (₹12, 000 per six nights) were not disclosed upfront, adding unexpected financial burdens.


Upon evaluating the quality of rooms and services compared to market rates, it becomes clear that the price charged by Country Holidays Travel is significantly inflated. Same stays are available for half the cost, making their package financially unjustifiable.


If considering their services, I strongly advise thoroughly reviewing their terms and conditions instead of relying on verbal assurances. Transparency and customer satisfaction do not appear to be priorities for this company. Based on my experience, I would not recommend their services.

Brand Response

Dear Sir/Ma'am,
Sorry for the inconvenience caused to you. As checked with the concerned department. The team was already in touch with you to resolve your query. Also, your query has been addressed and resolved on top priority basis.
Hoping for a kind consideration. Keep enjoying your holidays with us.
Regards,
Country Holidays Travel India

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By: CountryHolidays | Jun 06, 2025  01:15 PM imageComments 0

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