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Worst quality and worst experience
May 25, 2021 10:54 AM 2641 Views

Customer Service:

Product Quality:

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Reliability:

I have ordered 3 frames in 3 month from Coolwinks and all were identical. The first frame got broke automatically, the second one got broke just in a day, and the third one, the one I was using from a couple of days got broke too and that too automatically. What the hell is this? I trusted Coolwinks but I didn't expected this bad quality products from them. And now what am I supposed to do. In this lockdown I can't go out and get it repaired and can't even get a new one from a local shop. This was a mistake to trust Coolwinks and I request everyone to get your glasses from a local shop but not from Coolwinks. I hope Coolwinks get me a refund or exchange my glasses as it is really tough in this situation to survive without glasses where you have to be in front of laptop screen all day!


ORDER ID for respective glasses - CW0801217406955, CW1104217538545, CW2504217549219.

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