Worst customer service they will disconnect your call even if they recognise your voice. Before that they will call you 10 times to make sure that you make the payment and buy the product from them. Always purchase DTH connection directly from the DTH provider. Just use comparedth.com to compare multiple DTH services and then book the connection from respective DTH provider instead of this website. This website will cheat you by saying that you will receive call from DTH provider but they will call you themselves to make payment from their own website. Do not pay a single Paisa if comparedth.com is involved. I made a purchase for Airtel HD STB on 20th Jun and was told I will get connection within 4 hours while Airtel or other DTH provider will take 3 days. It is already 3 days but have not received the call for connection. My Aquaguard, internet, newspaper, ac setup, everything was done within this time, but no feedback or interest from comparedth.com for installing DTH at my new place. I have called them about hundred times since this morning to know the status of setup, they just ask me to call the customer care line and disconnect the call immediately even without listening that the customer care line is not answering calls even after holding for 30 min. Now as soon as they recognise my voice they are disconnecting the call. I am now requesting them to refund the 450 rupees I paid so that I can get my local provider to install Airtel DTH for me. I feel like the amount I paid is gone and I have been defrauded :(
