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Personal Loan with LOT OF EXTRA without being told
Mar 05, 2018 03:46 PM 1576 Views

Customer Service:

Rates and Charges:

Satisfaction:

Staff Attitude:

Hi All,


This I hope would help everyone who are planned or hooked by agents for the any type of loan with Capital First.


Charges looted from us

  1. 800 franking charges, which was taken as cash, which I understand is Rs 250/- and up and over the processing fee

  2. They keep mentioning no hidden charges except processing fee of 1%, which is a big lie

  3. App Rs 7, 000 insurance charges with no information on documents shared for insurance, including nominee details

  4. App 7, 000 taken away in the name of processing charges which does not sum up to 1% charges

  5. Call center or online complaint does not work

  6. All executives who are involved in it do not pick calls, post disbursement

I hope this would atleast same of you

Brand Response

Hi Member,
Thank you for your feedback. We have recently associated with MouthShut and we want to take the time to thank you for sharing your valuable feedback with us. We hope our team has got in touch with you and your issue has been resolved. If you need any further assistance, We're a click or a call away and you can write to us at social.connect@capitalfirst.com for further assistance. We assure you that we will strive to do our best to serve you in future.

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By: care_capitalfirst Deactivated | Jul 05, 2018  12:45 PM imageComments 0

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