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Worst Exp. in Online Shopping. Review on BlueStone

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MouthShut Score

66%

3.30

4,447 Votes

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+91-80-32400000

ravindrabalu

4 Reviews

1 Follower

Worst Exp. in Online Shopping

Jul 27, 2021 04:21 PM 7601 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

As a Blue stone customer for more than 5 years, here I'm entitled to write this pathetic experience with Blue stone.

Ordered a product with bluestone month back and they keep on delaying the delivery. Delay in Delivery is normal but its not communicated to me. I keep mailing and calling to customer service, no proper response.

Bluestone lost its glory, can't trust anymore.

Tillnow, did'nt receive my product nor the updates from them.

Horrible experience!

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Brand Response

Dear Customer,
We are extremely sorry for the unfortunate delay with respect to your order delivery . We apologise that it was not informed in advance about the delay . We shall check on this and work on the feedback shared . Hope you have received a call from our executive today in regards to the status of the order .Please be rest assured that we shall follow up and keep you posted until you get the delivery and shall make sure that you do not call us back on the same concern. Once again kindly accept our sincere apologies .We really appreciate your patience and understanding .
Thanks and Regards ,
Team BlueStone