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+91-80-32400000

Issue not resolved 4 days over.
Jul 09, 2021 02:56 PM 7281 Views

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BlueStone you have a serious problem, if you cannot return my money remove the bloody buyback option, its been 4 days now, I was informed by your CS team that any amount below 50K can be collected from the outlet since the amount is below 25k, your HRBR out said its not possible as you bloody fool have not given the approval yet. I have call recording, email and what’s app screenshots. How long more I have to wait to get some bloody service, and please stop disconnecting the bloody calls I can’t spend explaining myself to you all over again.I want issue resolved today, not tomorrow today. This was supposed to be a hospital payment that never came, so imagine my frustration with you MF's. I have sent a direct msg on Twitter with my details.

Brand Response

Dear Customer ,
We are extremely sorry for any delay in refunding the amount and for any miscommunication .The amount is reflecting in your BlueStone cash wallet and you may kindly log in to your account to initiate a refund . Please note that the refund option is unavailable on APP .We request you to kindly log in through a laptop/desktop/web browser to initiate the refund from the BlueStone wallet . The refund will reflect in 5 to 7 working days once the refund is initiated from the BlueStone wallet .
Thanks and Regards ,
Team BlueStone .

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By: Bluestone_Jewellery Deactivated | Jul 09, 2021  06:37 PM imageComments 0

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