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+91-80-32400000

Return process is slow
May 01, 2021 11:50 PM 8931 Views (via Mobile)

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The product was good, but had to return due to size issue. They delivered the product in 2 days, irrespective of the non working day or lock down. I have returned the item, but it took 4-5 days to reach from Pune to Mumbai. I received a message today that the product is received and refund process will take upto 15 days to complete. Why the return /refund process is so slow?

Brand Response

Dear Customer,
A big Hi from BlueStone !!
Thank you for taking the time to stop by our wall and let us know your thoughts. We are sorry that it took sometime for us to initiate the refund process ,however we are trying our best to process the same at the earliest during this tough situation . We believe you have received the refund back to your wallet . your positive feedback helps us know that our efforts are appreciated. Hoping to see you soon to serve you better.
Happy Shopping!!
Regards
Team BlueStone,

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By: Bluestone_Jewellery Deactivated | May 04, 2021  03:57 PM imageComments 0

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