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Bluestone Is Lachar while Bluedart is scammer.
Dec 15, 2022 03:55 PM 8471 Views (via Mobile)
(Updated Mar 14, 2023 07:46 AM)

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ITS A FEEDBACK ONLY, BUT, READ IT CAREFULLY! Bluestone, If you want to save your online business, my humble request, stop using BLUEDART, it's a strong Feedback from my side, they miss/lost Shipment and update any random date as delivery date, when customers ask then they harass your customer, and blame her/him to prove that delivery not made, their every word is false. You will lose many loyal customers, they are spoiling your relations with customers, to save innocent delivery boys against which they don't have any evidence, I took back complaint formally. They are giving huge monetary loss to customers, Use Ekart Logistics or Delhivery Only and Mandatory OTP BASED DELIVERY also.As A Feedback, make policy to appoint one grievance officer, who listens both ( Courier and Customer and then Give Impartial Verdict, Just Like Arbitration, otherwise it doesn't took a minute for me to file FIR against Courier people which is non-bailable and cognizable one, or consumer complaint against bluestone because why I will bother with courier? They Harass me, give me mental agony, hetch criminal conspiracy, culpable mindset, criminal intimidation, fraud with electronic records and much more.I will give you one example and let me know what you will do in this situation.You have a Credit Balance of Rs.50, 000 in Bank account, one day you visit BANK BRANCH and Withdraw Rs.10, 000( You count it and leave counter, You also got a message that your updated balance is Rs.40, 000 CR Balance ) , 3 days later at Unusual time ( Beyond Bank Working Hrs ) , You got message that your account Dr with Self-Cash with Rs.10, 000 ( and updated balance is Rs.30, 000 ) You immediately file a complaint to the bank portal and visit the bank, where the manager assures you to investigate the matter and update you in time, You didn't listen till the 7th day, then on the 8th day you got ConCall , Customer service and Manager/Security ( Not legal Team ) on the line and said you, See Your CCTV Recording, Your both hands contains two bunch of Rs.10, 000.3 Days before when you visit bank branch you withdraw Rs.20, 000 ( Rs.10, 000 through instrument and Rs.10, 000 on Verbal Order ) We have confirmed with the Cashier.Cashier Says, I don't know, It's not in my hand to update Any Journal Entry like this .because I can't give Cash on Verbal Order, I have to maintain records whenever customers do any cash txn .Bank Customer service also suspect on you and force you that if you want to proceed against the cashier, give us a CCTV recording or Written Statement that You are unwilling to share CCTV recording.You throw certain questions to them: 1) You demand Proof from them on the basis they give extra RS.10, 000, and the reason for not following the procedure and RBI guidelines because money is on liability, it can't be given on verbal order at any condition and debit date is 3 days later then how you are saying 3 days back when I visit Branch, and why they do it? - They don't have any answer .2) You ask why you didn't update 3 days back? - They don't have any answer.3) When you said why you were unable to update in the intervening 3 days? - They don't have any answer ! 4) You also ask why you didn't inform till 8 days, that money was actually debited on same date & time 3 days back? - They don't have answer ! 5) You ask them For CCTV recording when You Withdraw Money or Cashier was handling over that two bunch not one.- They don't have.Any layman can easily understand that They were trying to create conspiracy and by saying that they Clearly Admit, Ledger Entry Made on 3 days later on which basis your statement update and you got a message /email is Fake.Let me know what you will do next ( When you have all Call Recordings , Message , Emails and Bank Statement) , Who is In Fault? ( Cashier OR Bank Manager with Customer Service & Security) ,I got same like answers during investigation by courier which Increase my anger/frustration at extreme level.Just like Cashier is Innocent in it, in the same way delivery boy is also innocent.I don't want you that you should intimate again to courier, NEVER OVERTRUST ON THEM, THEIR INVESTIGATION IS NOT FROM THIRD PARTY WHILE IN HOUSE TEAM, WHO VERY WELL KNOW WHAT ACTUALLY HAPPENS, because THIEF/DISLOYAL NEVER ACCEPT THEY DO CRIME, and change their stmt. Any moment, Delivery boy is Innocent but courier hetch conspiracy when they lost Shipment so on complaint of delivery status they update any day as delivery date. All people including Customer Service, Security Team, Local Rep colluded with each other. ( Because when you say you have to PROVE it by documentary evidence, they don't have anything.) Conclusion from my side that Biggest Penalty for Bluestone to immediately stop sending through Bluedart.whether prepaid/COD.You already lost a Genuine Customer.and With this courier you will definitely lose many consumers , and all not have a generous mind, one day someone can also file a consumer complaint against you, or took into the court which is very bad as every day whole bluestone.com team struggle, increase trust of customer to purchase Gold Articles and due to your courier immediately you lost the loyalty of customers .like today you lost 9 years old consumer.Shipment lost is RARE Event, but if something like this happens then they will never accept and blame consumers to prove everything.Your Insurance and every word is Just feels Gimmick.I also read one play store review where one guy lost 18, 000 And product was undelivered to him, and identical thing happens to me within time span of 8-10 days.with different location delivery.This courier waste my time, my money, play with my emotions and also try to blame me Which I never expect, I say, Indian Post is better.I am again saying BLUEDART is not made for Ecommerce.and day by day their work is worsening.see this courier rating on playstore.Money Never Grows on trees it's hard-earned.

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