Dec 30, 2009 10:44 PM
3662 Views
(Updated Dec 30, 2009 10:48 PM)
I am really surprised n amazed with the kind of rude n disintrest the Customer Service in AIRTEL GALLERY IN LOKHANDWALA COMPLEX when I went on 30 of dec 2009 to get not 1 not 2 but 3 prepaid sim connections from them.As soon we entered the gallery 1 could feel the disintrest n rude behaviour of the people no 1 wanted to take down my request they were passing my request for prepaid connection among themselves telling each other to attend me.
I was really exasperated by this attitude, secondly the Customer Service person asked me about paying the money when he had not even uttered any 1 word about the simcard, i asked about the charges plans to b espalined to me as am not well versed with prepaid as I have apost paid connection, he seemed not give any info I had take out this info from him, about rates n stuff when asked about choice of numbers he just had 4prepaid cards for us to choose the nos from how pathethic are they???
Imagine a AIRTEL GALLERY in the posh residence area has only 4 prepaid to show its client who wanted 3sim connections n to top of it rudeness n disintrest I had to bear gosh you pay for a service n still get 2 bear the brunt of rude people, if any of airtel big guys are reading take note of this your Customer Service sucks BIGTIME YOU HAVE LOST A GOOD CLIENT FOR EVER! branch visited
lokahndwala complex andheri west.
