Extremely Disappointing Experience Lack of Trans. Review on AK Clinics - Bangalore

Extremely Disappointing Experience Lack of Transparency & Accountability

I had a deeply disappointing experience at AK Clinic Indiranagar during my hair transplant procedure. Heres why:

1- Breach of Consultation Agreement: During my initial consultation, the doctor recommended a transplant for both the front and crown areas and discussed a cost breakdown of 1400+ 500 grafts. However, during the pre-examination, the doctor completely disregarded the crown area. Despite my insistenceboth before and during the procedureit was ignored. They did not fulfill what was initially promised.

2- Graft Count Discrepancy: Two technicians counted and confirmed 2000 grafts after harvesting, but suddenly, at the last moment, they claimed it was 2200 due to a "counting mistake." A discrepancy of 200 grafts is highly questionable, especially when it occurs at the billing stage.

3- Overcharging & Lack of Documentation: After the procedure, I was charged for 2200 grafts instead of the 2000 grafts that were initially confirmed. I repeatedly asked for harvest entries and proof of graft count, yet even after six months, they have refused to provide any details despite multiple follow-ups.

4- Misleading Pricing & Advance Payment Issue: Initially, I paid for 1900 grafts as an advance, but at the last moment, they claimed that 60K only covers 1700 grafts, contradicting the earlier agreement.

5- PRP Package Mismanagement: I also opted for their PRP+ LED+ Dermaroller(3 sessions) package. However:

In one session, LED was skipped because the machine was "under repair."

In another session, Dermaroller was skipped, with the excuse that "hair is growing, so it shouldn't be disturbed." False promises and incomplete treatments!

6- Forgery & Post-Signature Alterations: Shockingly, after I had signed my documents during the procedure, they added their own comments post-signature, falsely stating that I had verified the graft count. I have proof of what I originally signed. This is highly unethical and raises serious concerns about their integrity.

Despite multiple discussions, calls, and follow-ups, they have refused to provide any clarity, documentation, or resolution. This level of dishonesty, mismanagement, and lack of accountability is completely unacceptable.

I strongly advise anyone considering this clinic to be extremely cautious. They do not honor their commitments, they alter records after signing, and they overcharge without proper justification. Transparency and ethics are severely lacking at this clinic.