Jul 17, 2007 10:47 PM
4647 Views
I woul like to share my experince with airtel. I am using airtel broadband and landline connection. I am staying in Gurgaon and recently made many calls to ghaziabad landline no for longer duration thinking that pulse is of 3 minutes duration.(NCR region is local)
But when I received the bill, I was charged STD rate at 30s pulse. When I talked to their customer care that though my STD is locked as per your user manual, and also NCR region is local(all mobiles are local), than why I am charged STD? Their answer was that it is as per their policy.
I told them, than with STD locked, calls should not have been made to Ghaziabad, for which THEY HAVE NO ANSWER.
I request everyone to beware of Airtel's policy. Similar expereice has also been experienced by my friends in Punjab, Delhi earlier for mobiles.
Can Anybody from Airtel respond to it?
Regards,
Tarun Singla
singla_tarun@yahoo.com
