Apr 17, 2012 09:10 PM
3788 Views
My balance around of RS23 has been deducted automatically.
when I called the customer care they said I have used and activated some services.
The fact is Due to some reason My cell phone was locked inside locker and only I had the key from evening 6pm to night 10:30pm,
when I checked my cell phone around 10:45pm there were three messages saying that Thankyou for using services and services has been activated.
From that time onward I tried many time to call and convince customer care to return my balance but they are just disconnecting the phone,
none of them even deactivate my service.
when I try 121 the IVR says every thing but doesn't have direct number for customer care,
1>I call to 198 the complaint center, they make excuses like:
server is down call later,
we cant do that dial 121,
U must have used and activated the services,
I asked the to email me the detailed information of my balance deduction.
They even refused that by saying we don't provide such facility.
Aircel is simply fraud
for more Check this website.
https://sites.google.com/site/aircelmatlo/
