Aircel should be in politics. It steals and lies. Review on Aircel Mobile Operator

Recently, I activated a gprs pack and Aircel deducted twice the amount from my account. Aircel customer service gave me 2 lame excuses in 2 days for the wrong and illegal double deduction:

Excuse 1: Yesterday, they insisted that I have dialed the activation code twice.

Excuse 2: Today they told me it got auto-renewed + I also renewed it.

Fact 1: I have not requested the same service twice. I requested once and received only one confirmation sms.

Fact 2: Before dialing the request code, I had confirmed my gprs balance, and their system diplayed ‘no active gprs buckets’. Forget auto-renewal, clearly even no other gprs pack was active.

But they refuse to refund my money. To add to it: After wrongly deducting double amount for gprs service, the gprs itself has not worked in the last 2 days. When it rarely does connect, Aircel times out within 3 minutes. But this too has been a fairly regular problem for over a year. Calling aircel for no connectivity is pointless. They always tell me something is wrong with my device or software or to check back after 2 hours and then 2 more hours and then 2 more...

I had started keeping a very low prepaid balance because every time there is more balance than 30-40 rupees, Aircel finds some untenable excuse to deduct double or sometimes they just sweep away the balance on some completely flawed pretext. They have stolen in other ways earlier too but this was the last straw. So if you need to keep more than loose change in your prepaid balance, get some other service. If you need the phone to make and receive calls, texts and email when you want that too without getting fleeced every time, get some other service. Not aircel.

Aircel probably thinks that the customer won’t notice if they steal small amounts. What kind of company thinks it’ll get away with stealing and lying! Or that they can give lame excuses and that’ll be the end of it. That’s just stupid.

Ok, writing this review is totally paisa vasool satisfaction for the petty cash Aircel stole from me! I should announce it on facebook to ‘protect my gullible friends’ (ha ha ha ;-D) from this lying, stealing company.