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Unfair Ticket Cancellation & Poor Customer Support
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Jul 21, 2025 11:50 PM 96 Views (via Mobile)

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1 Star Review


I had booked a confirmed ticket from Bangalore to Thirthahalli on AbhiBus at . Later, my ticket was cancelled without any valid reason, and I was told it's because the fare increased to . This is completely unethicalonce a booking is confirmed, the price should not change.


They refunded the original amount, but now Im forced to rebook the same journey at more. As compensation, they offered a vague coupon code with "up to 25% off", which is not guaranteed and doesnt cover the loss I faced.


This experience shows a complete lack of customer responsibility. If companies like this cancel confirmed tickets just to make more money, how can customers trust them?


I do not recommend Abhi bus to anyone unless they fix this unfair practice and treat customers with the respect they deserve.

Brand Response

Hey Pranav! We would want to immediately get in touch with you with regards to your review. Allow us to fix this. Can we please have your AbhiBus booking ID/ case ID? One of us shall get in touch with you.

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By: abhibus1 | Jul 24, 2025  12:32 PM imageComments 0

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