24 online client. Review on 24 Online Client

I use 24 online client for many month some of guy was shairing all his folder with network place and hi is crazy to he tell he dont now about shairing but hi computer name in sharing was mshome he sharing his computer with all and hi comlaint against me I do something.

And when I call my service provider he says its non of my buisness he disconnect my internet without my permision he dont say anything or dont ever listning to me and he also said I disconnect other guy connection and after few days.

I know that service provider not disconnct other guy connection only my and third person was involev in this is some kind of plan I dont no what to do with him even that compeny has not any complaint forum aginst service and he remove his sharing after that so dont have any prove without his computer name he share in comuter network place only my freind has prove it so if any guy prove it the other guy shaering his network place and his folder with other it will help for me you understand my problem after you read all this I nothing doing wrong with any computer so if any one help me to solve this problem I glad.