Max Healthcare - Mohali

I recently had the pleasure of being a patient at Max Hospital, From the moment I walked in, the staff made me feel welcomed and comfortable. The doctors were highly knowledgeable and took the time to explain everything to me in a way that I could understand. The facilities were clean and modern, and I felt confident in the quality of care I was receiving.

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Everything is ok, service in high level. Staff very polite, doctors very polite and they explain well

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On 1st April, in the afternoon at about 2:00 PM I went to Urology department. I asked the billing executive to give me appointment of a doctor who is actually available.

After billing I went to the reception of Urology where I was told that Dr Vimal Dassi was in OT. Not knowing when the doctor would return I went back to billing and asked for change of doctor who is available. Billing executive asked to find out which doctor is available.

So, I went back to Urology reception and

asked for alternately available doctor. The receptionist told me that the doctor would be coming soon, so I waited Dr Dassi to return.

Dr Dassi returned after sometime and called me to his office out of turn. He asked me not to sit in chair and keep standing.

He raised his voice angrily talking in a most rash and rude manner as to why I can't wait. His demeanour was that of a school teacher trying to punish his students.

I suggest that a video camera should be installed in Dr Dassi's cabin to record such incidents since he saw me alone.

I intend to take up the matter with Directors / Chairman of Max group of hospitals and also Medical Council of India or similar bodies. If the issue is not addressed properly, I would raise it in social media.

KK Grover

981127xxxx

kk.grxxxx@gmail.com

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This is worst hospital. Please do not visit Max hospital Vaishali

I had an emergency few days back, and I rushed to Max hospital vaishali ghaziabad, staff were so rude and they kept me waiting even knowing my emergency condition . After2 hours they ask my father to pay 10k as emergency charges and refuse to give me daily injection because that was prescribed by doc out of Max. my health worsen but they kept forcing us for payment and max consultation . we paid huge money as per their bulshit protocol and finally they only give same injection no other prescription suggested by their so called doc, after harrasing they discharged me in 7 hours.

I will never ever visit MAX

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My father who is 91 spent 2-3 weeks at Max Gurugram and was taken good care of by the medical team and survived hip surgery and pneumonia and just got home.

He however complained that he was left in a puddle of urine several times whilst in his room which is very unfortunate, especially when recovering from surgery with a big would but even without it is not acceptable for such a big hospital where we paid a 8 lakh bill. They called for the attendants and would have to wait a long time before they came. Hoping this can be addressed not sure who to contact.

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My family had worse experience at max super speciality, saket. so, basically my father was admitted to ICU with chest infection. He was on ventilator for 2 weeks. ICU team and doctors didn't look him well. Infact after 2 weeks his condition was even worse. They provided artificial juices to patient in ICU. They wanted to keep him in ICU for long and charge us lakh daily. Finally we decided to take him out of hospital and bring him home with homecare setup from different health care provider.

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I had an unfortunate experience with this therapist two years ago after watching a live video. Regrettably, my encounter with her was highly unsatisfactory. She presents herself as knowledgeable, but in reality, she turned out to be someone ready to take advantage of vulnerability, making her more of a scam artist than a professional. Punctuality was a consistent issue as she was frequently late for sessions without any prior notice, leading to prolonged delays.

In addition to her lack of professionalism, she exhibited manipulative behavior that negatively influenced my perspective on the world. Her approach involved more threats than guidance, creating an unhealthy environment for communication. Furthermore, she displayed judgmental tendencies, making it difficult for me to open up during sessions.

Rather than providing coping mechanisms for anxiety, her sessions exacerbated my condition, prompting me to seek help from another mental health professional. Overall, my experience with her was detrimental, and I am still in the process of recovering from the negative impact of our interactions. In light of my experience, I cannot recommend her as a trustworthy or right-minded therapist.

I feel compelled to caution individuals against seeking therapy from Ann Simi John, as my personal experience suggests it may not be a valuable investment of time and money.

The video posted above reveals instances of her tardiness during live meetings, which raises concerns about her overall integrity.

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I visited to urology department staff members are so coprative.

Special thanks to Steffy ma'am for your help.

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Not good hospital my experience is very bad ?? Doctors not clear about patient and not refer to another hospital. They keep the patient admitted until they kill him. The patient's family keeps hoping that his patient is alive but it is not. This hospital has been made a center of money making. So I request you to go anywhere but not go there ??

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I have recently visited the hospital for a cesarian admission they given me quote of some amount of 1.19 lac+ some 7000 non consumables and after a week their person again sent a new quote which is higher in price aroung 1.32 lac+ some 10k non consumables .

when I ask to to the management for this they said this is our recent prices.

so I would suggest before visit take all tha things in doumentated.

also after visiitng the hospital they treated well for few hour but after admission they are not able provide hospitality to patient because lack of trained staff and their is no quality check.

no soap in bathroom

centralize heater is not working

no bed sheet change

no towel

no quality checks for paitent

no feedback system for imrovement.

Please be aware their management is coming to your windwos every hour for asking about the service but they didint given the good service.

They are doing extortion of money in different way or style.

I would suggest smart hospital is better care the patient.

am helpless becuase my patient is admited.

Regards

Gabbar.

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Nursing staff is good one of sister were very kind and humble she takes care of patient nicely and listens properly.Her name is Pooja Rastogi

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We visited max hospital mohali as my mother in law is suffering from rectal cancer. Dr pankaj (radiation oncologist) and Dr sachin ( medical oncologist) gave NACRT. After that Dr. Ritesh pruthy and Dr lovedeep ( surgical oncology team) operated on her. I m lucky that i have chosen max hospital. Doctors are extremely empathetic and made our journey so simple as if nothing has happened. That is the real beauty of their treatment. God forbids if any such thing happens to any family, this is the best place and this is the best team. May god bless them all.

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Not good for saving life, only make mony.

I never recommended, my few relatives were go there but never back....

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I am admitted in max saket for my surgery on 5th floor east which is done by doctor pradeep chowbey and i m fully satisfied with doctor and nursing staff specially from sister blessy, Nidhi , angela and other sisters who have attended me all are very cooperative and helpful and special thanks to supervisor Mukta and the food was delicious thanks to food and beverages

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OPD staff of Max Hospital Bathinda is very nice. My mother was attended by a girl named Madam Harmeet. I didn't go today, but according to my mother, Madam Harmeet helped her very well. Many thanks to the OPD staff, especially Madam Harmeet????????????

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My experience with the hospital has been amazing. Max, saket has been our go to hospital for many years. My grandmother has her dialysis there thrice a week. The staff and the doctors are amazing. We have also gotten her admitted there quite a few times. The doctors and the staff is trustworthy.

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I'm delighted to write again about a special man that I called "Superman". My words are not powerful enough to describe the power of healing that he has within his specialty. Dr. MANNU BATHIA was my mother's surgeon in 2019. He had the challenge of redoing her back surgery which was a reparation for a bad surgery done in 2019 in Cameroon. The surgery was successful.

Today I'm here again to share another special journey with him and his team. 5 years later after my mom's surgery on her back, she trusted Dr. Mannu again and came here for surgery on her knees. At first, she was scared because many hospital policies around the world allow only surgery on one knee at a time. Dr Mannu as usual knew how to comfort her and explained that it would be possible to have both done on the same day. Her second concern was the rehabilitation length of time. Most of the literature we have read confirms that the effective walking process can come after 3 to 6 months. Coming from Africa to a foreign country to stay for an undetermined period can be challenging regarding financial expenses. Dr Mannu one more time comfort her saying that a month of recovery will be enough to stand up and go back to her country safe and on her feet. The surgery on her knees(both) was successfully done on November 14, 2023. There were no complications before during or after the surgery. The hospital team was able to help her stand with a walker 3 days later. Today(November 29), she is at her guest house moving by herself, dancing some mornings, and appreciating her "18-year-old brand new knees".

The hospital was so organized, and clean, following all the standard protocols. The staff was dedicated. The price of the surgery was affordable. Dr. Mannu was friendly, hearted, and highly skilled. A special kudo to Mr. Parvaiz who is Dr Mannu's right hand. He went above and beyond with my mother's care from the beginning to the end. I especially recommend Dr. Mannu from Max Hospital to anyone who wants to transform his medical care in India into a wonderful journey filled with Love, care, expertise, and reliability.

Dr Mannu, you are devoted and specialized in what you doing, and what makes the difference is your heart full of compassion and sympathy. My family and I will never forget the impact that you had on my mum's life. You are a precious piece in the extension of her life expectancy. May God bless you and your family indefinitely. You know how to bring back alive any dead bones. As a medical provider, I know what I am talking about and I feel blessed to have such a devoted provider in the medical practice. You did a great job as always. Thank you so much for everything.

Diane Boyom

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Very good hospitality... On 5 th floor under the guidance of Dr Pradeep chaubay... Excellent care taken by full staff... Especially by nurse ms chanchal and ms nidhi singh... Security staff was also very cooperative especially Mr murari kr singh... Also special mention for Mr padam singh service man.. very kind and humble... Thank you for such a comfortable experience to the whole team..

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Very nice , cooperative & Punctual service in Max Patparganj hospital department GDA

Name Brijesh , Poonam & Pankaj

Thanks for all 3 guys

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I had a disappointing experience at Max Hospital. It's disheartening when a place meant for care falls short in various aspects, including food service, maintenance, and staff conduct (my husband had a femur surgery and they missed meal in the ICU, not only this he was bought in a broken bed from ICU the room, which we got to know when his epidural got stuck and he screamed out of pain). To discuss these concerns I was introduced to THE GREAT LALITESH SANGWAN, on mentioning that I also come from an hospitality background he called my ex company VANA to enquire about me, he is such a unprofessional, especially discussing me over coffee with someone from your previous workplace, is completely unacceptable. It's fortunate that Sandeep, the Vice President, extended an apology, but the lack of accountability from Dr. Lalitesh Sangwan is concerning. Max Hospital indeed needs to reconsider their leadership selection and prioritise patient care and professionalism. I am curious about Sangwan's inquiries to Vana, warranting a comprehensive explanation and accountability from the hospital's management.

I need to hear from you soon owner of max hospital and have all the proofs (videos, audio’s and pictures) for whatsoever I said in this review.

Thanks, looking forward to hear from you asap

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