MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.
Secure your account
Please enter your valid contact number to receive OTP.
Just one step away to protect your account with 2FA.
Protect your account by adding an extra layer of security.
Home > Personal Finance > Banks > IndusInd Bank
IndusInd Bank
Phone Banking:
ATM Availability:
Internet Banking:
Customer Service:
1860-500-5004
https://www.indusind.com
The ingenuineness of this review appears doubtful. Justify your opinion.
I feel this review is:
See full Menu
See all Photos
MouthShut's verified reviews and seamless platform have transformed our customer feedback process. Our partnership with MouthShut has truly revolutionized the way we gather and utilize customer feedback, enabling us to continually enhance our services. Their commitment to authenticity fosters trust and transparency. Highly recommended for businesses seeking to enhance their online reputation.
View more comments
MouthShut's verified reviews and seamless platform have transformed our customer feedback process. Our partnership with MouthShut has truly revolutionized the way we gather and utilize customer feedback, enabling us to continually enhance our services. Their commitment to authenticity fosters trust and transparency. Highly recommended for businesses seeking to enhance their online reputation. MouthShut's verified reviews and seamless platform have transformed our customer feedback process. Our partnership with MouthShut has truly revolutionized the way we gather and utilize customer feedback, enabling us to continually enhance our services. Their commitment to authenticity fosters trust and transparency. Highly recommended for businesses seeking to enhance their online reputation. MouthShut's verified reviews and seamless platform have transformed our customer feedback process. Our partnership with MouthShut has truly revolutionized the way we gather and utilize customer feedback, enabling us to continually enhance our services. Their commitment to authenticity fosters trust and transparency. Highly recommended for businesses seeking to enhance their online reputation.
I am a customer for many years and always the customer care was poor, but of late it has become worst to the core. Bank app is totally unreliable and complaints been given to the Kottivakkam Branch at Chennai(my home branch) are gone waste. I request all not to open the account in this Bank and I am also going to close it forever and be happy.
YOUR RATING ON
Hii.. team Indusbank..
I call the Indusbank customer care no. in regarding not showing balance issue... But they have no knowledge.. I said I have two FD and a Rd.. and he very rudely said that u r lying.. u have one FD and one Rd... How is it possible... And how stupid caller u have for attending call... Your callers have no knowledge... If they have no answers of our issues or problems they put the call on hold or cut the call.... So It's better to close the account from Indusbank... U have so poor service.. we have 3 indus accounts in our family.. we close all of them.. and share my experience with my family and friends also... Thank you for your cheap and poor service.
Please don't open account in indusind bank
Poor service
Staff haven't knowledge
Bank haven't time value
Bank upar level haven't knowledge
Bad experience khokhara branch don't open any type of account ..this bank staff behaviour very bad
Khokhra branch staff not good working I have bad experience this. Staff. My mobile no. 9879810868 ..
Very bad staff, worst online kyc
No customer help line number
I never seen this type of bank
My money not refunding
Don’t do any business with IndusInd bank . Very poor customer service and very pathetic branch management. I visited 3 branches and all were same pathetic management with no sense to support customers. If you want to save yourself from torture, don’t do any
You can never connect with the human representative on customer service. Hidden charges on credit card.
True Experience .
Looks like Voice on call loan not at all professonal approach, My loan was approved by HDFC, your DSA has approached for 1% less hance contacted for bance transfer.
Team has not seen my IT filing, 2023-24 before validating my credibility.
Another Income source not understood and validated post discussion.
Permanent residence details not Validated, just ejected.
Net worth & Income transaction is 4.5 CR, just for 25 lakhs with unprofessionals at banking sector with your bank moving to HDFC.
Very unprofessional approach, glad I am not with IndusInd bank dont waste your time in documentation and DSA of Indusent bank Team
regards,
Subbarao K
Bank has the worst customer service experience. Total unprofessional
approach from application till disbursement, even Sales manager does not pick up ur calls. Issues remain unresolved for extended periods, and reaching customer support is an ordeal in itself. They don't respond the mails. I suggest all armed forces personnel never to go to IndusInd bank, especially for loan.
This bank has the worst customer service experience. Issues remain unresolved for extended periods, and reaching customer support is an ordeal in itself. The wait time can stretch up to 2 hours, only to have the call dropped. Even for simple matters, visiting a branch is often required. When it comes to fraud-related complaints, don’t expect the necessary support either.
You people only passing your time by giving any satisfactory solution. Several time i had raised the issue but still I am struggling for solution from last 3-4 month
I opened an account that was frozen because my vKYC (video Know Your Customer) process was pending. During the vKYC, they asked me for my bank details as if it was a 'Know Your Bank' process instead of 'Know Your Customer.' They told me to visit a branch, which I did, and was assured that the issue would be resolved within four days. However, six days have passed, and there's been no update. When I called the branch, I received a surprising response that my location being 12 kilometers away was the reason they couldn't process my request. Now, they plan to send another person to handle it. This bank and its staff should be recognized for their poor customer service.
My experience with IndusInd Bank has been a disaster from day one. I recently opened a savings account and faced numerous issues that made banking a nightmare.
Inability to Update Address: Despite completing KYC through Paytm, I couldn't update my communication address. This is a basic feature, yet it's unavailable.
Terrible Customer Service: It’s impossible to get through to a human representative. The IVR system is a frustrating loop with no real help.
Slow and Unresponsive App: The app is painfully slow, even on a 5G network, and crashes often. It’s inefficient and time-consuming.
Confusing App Interface: The app is filled with unnecessary notifications and has a confusing interface that makes simple tasks complicated.
Net Banking Issues: Logging into net banking is a nightmare. It takes over 30 minutes to process a login request, making it unusable.
I intended to use this account for managing my savings and investments, but these issues have made it impossible. I am closing my account and advise others to avoid IndusInd Bank if they value their time and money. The service is unreliable, and I regret choosing this bank. Save yourself the frustration and look elsewhere for your banking needs. 1/5 stars.
I have been trying to call customer care number from past 15 days and its not connecting at all. Have written a mail also to them a week back and no resolution of the ticket which they have only generated. 1860 267 77 77 this number is coming as switched off how come a Customer care be off like this ?
Poor service in dealing with customers, directly abusing on calls , even don't take effort to listen customer first.
Never ever do finance with this bank.unneccesary fines and no explanation at all.very very irresponsible persons.they will try all their best to impose u fines and never care to explain you, moreover they never have an answer.
Greatest regret ever.
Be careful while making any payment n u need to send transfer receipt to somewhere , no formal receipt generated . Ony one pop up appears asked to if u need to share on whatapps, if u miss this then forget about u will have any proof of transfer , worst system
Showing: 1 - 20 Reviews on IndusInd Bank
Photo Uploaded successfully.
Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB
Upload menu files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB
Select a product from search suggestions
Free MouthShut app saves money.
OTP Verification
Verify
An OTP has been sent to your email and mobile number. Please enter OTP to verify the account.
Didn't receive? Resend OTP
An OTP has been sent to your email address. Please Enter OTP to verify your email address
