If your loved one has a heart ailment, my one advise is dont go to this hospital!!
Hospitals today are without a soul and the quality of service leaves much to be desired, all they want is to bleed you. Its the best business to be in. I lost my father on the 29th of January, 2005, a very decent man, his last days on earth were spent in this hospital, and he died saying that the doctors have killed me.
Even though he was old and ailing, at least he could have gotten a humanitarian treatment. After waiting 6 hours outside the emergency room of escorts( I got him from Dehradun by prior appointment) he was admitted in the emergency room corridor.
The room was like a railway station being so overcrowded. The attending nurse handed him a piss-pot full of piss and poured it on him, on his making a big scene all he got was a mumbled apology. Later they shifted him on the 4th floor in a room over which some noisy construction work was going on. It was literally hell.
He was put on a so called antifailure treatment with lasix, and then taken for a thalium test which proved inconclusive. His kidney function was going down all the time. Then the doctors advised him to go home after 10 days. My memories of the hospital are that its one big scam, guards everywhere but nurses and doctors go around the emergency room in their shoes which they are putting on from outside.
Very few doctors and incommunicable nurses. Its like one big factory! I forgot to get my fathers slippers and the rubber slipper which belonged to the hospital was rudely taken off at the door so he had to walk barefoot to my car , even the wheel chair was denied to be taken upto my car!! In my house the second day he fell down in the bathroom injuring his knee he had become so weak, on testing his sodium levels were very down. The hospital did not advise any after care except a printed sheet of paper read out by a surly nurse.
I couldn't get through to the hospitals doctor being rudely told that bring him to OPD!! After 2 days when I forcibly talked to the consultant he told me that just ask your father to excercise his toes and that he has no time to talk to me. Our family physician did help but on the 29th January 2005 morning at 3 AM my father died in his sleep. It was a big shock to all of us.
A great scientist he was a botanist who helped innumerable students and left behind a herbarium of 20000 specimens. 54 years of a happy marrige, my mothers regret that she was not holding his hand as she always did when they slept when he passed away. He had to go one day but I feel that I shortned his life span by bringing him to Indias premier institute.
Just a few days after I was told that one of his students was a senior doctor in escorts and maybe he would have got a better reception. My question to all these five star hospitals which have been alloted public land at thow away prices, where are your medical ethics, look deep within and see what have you achieved. A hospital without a soul, culture or work ethics!!!!
There should be more accountability in all Hospitals specially the five star kinds where one expects to get very good service. I wish a law be passed making it compulsory for hospitals to publish their statistics, showing percentage of patients cured, track record of all doctors, details of malpractice suits if any, number of patient mortalities, details of funding recieved and spent both public and private, track record of all senior consultants, and there should be a public audit of ethical practices of all hospitals.
After all the patient(victim) has a right to know where he is trusting his life to. This remains a fatal area of darkness in India.
I invite comments on this very important issue and suggestions on how we can form pressure groups to build public opinion and force hospitals to behave.
- Thank You! We appreciate your effort.
