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Blogs by nithin_agarwal
Posted Apr 14, 2016 | General | 151 Views   

Videocon D2H - Arm-twisting by executives

Hi Friends, Didn't want to take this public platform. But, felt its required in public interest itself. Due to transfer of job to Mumbai and new residential society limitations, I had to terminate the Videocon D2H connection, which I was us... Hi Friends, Didn't want to take this public platform. But, felt its required in public interest itself. Due to transfer of job to Mumbai and new residential society limitations, I had to terminate the Videocon D2H connection, which I was using for the past 2 yrs in Bangalore. It may be noted that I had opted for Videocon, as it was an INDIAN brand and not like TATA SKY, which is partly Indian and costly too. The call centre advised me to retain the HD RECORDING SET TOP BOX AND THE DISH, as it can be re-used in my future transfer and said they will release the pro-rata amount for the annual subscription. This amounted to INR 3500 odd, which was perfectly ok. After 3 weeks of follow-up, I got a WRONGLY NAMED, HAND WRITTEN CHQ from Videocon. Surprisingly, they could have done a refund into my credit card a/c which is linked to Videocon ID or RTGS to my SBA. But didn't. They could have also printed the chq details, but, unprofessionally, it was handwritten. Again with lots of follow-up for a revised chq which was their mistake, the company asked for AADHAR card, Bank passbook etc. Strange! Even after all this was provided, they sent out the chq to their local rep in Mira Road, who said that he will give the chq only if the FULL HD SET TOP BOX AND DISH was handed over to him. He has called up many a times and feels like we are getting arm-twisted as the chq is in his hands. Now, even after 3-4 weeks of mails and calls, these guys are least bothered! WILL NEVER EVER RECOMMEND ANYONE TO USE VIDOECON D2H SERVICES. Nithin M Agarwal nithinmagarwal@gmail.com 9731364459 Read More
Tags: videocon d2h poor services
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