No Dell is not user friendly becuase I have been using it for 5 months and very much upset because
1) It generates lot of heat and causes base temperature to high so I got burnt once .
2) RAM is just 2gb which is just worthless as laptop works very slow and hang sometime which interrupts my important work.
3) camera is poor and Hd quality is not there in laptop so video can be clearly seen in this laptop even after paying around ₹35000 .
4) Operating system is absurd i.e windows 7 professional
so it never helped me so how can I say it USER FRIENDLY.
No not satisfied and not a reliable product because after 2 months its battery backup was just 1 hrs and ports also get misfunction causing me to replace jacks after 1 months of use so how can one guess that it will reliably work over future .
Bad product in this range as other brands give more RAM and better OS in this range with better battery back up
Services are bad and annoying too because when I complaint in customer care they refused to register complain and after a month they responded but asking me extra Rs to get it repaired.But when I reached to them they were asking me to wait one month and if I want early then ask me to pay ₹ 1500 extra
so why I give extra money if it is under warranty .