MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter the 4-digit code
For Business
MouthShut Logo

About You Broadband

Product/brand information is coming soon. Stay tuned for updates!

Contact Details

Customer Care: +91-9594004000

Fortunate, the confusion @ Initial Stages
Jan 13, 2015 03:44 PM 64663 Views

Internet Speed:

Connection Reliability:

Help & Support:

I had applied for Broadband connection on 26-Dec-2014 and paid issued cheque.   On 30-Dec-2014 in the morning I received the call from a person who was in hurry, he mentioned that there is no feasibility and asked me to collect the cheque back.  I promptly called my bank and requested stop payment for the cheque issued. Informed the same with the customer support. reference number: xxxxxx.  After 3:00 PM someone visits my residence and installs the broadband connection.


I informed the customer support about the installation, stop payment instructions. The CSR mentioned that he will arrange for the collection of the cheque on the same day or next day.  It is 5 days since I have been calling every day without any response.


Now I have decided not to go with You Broadband connection. I am Very HAPPY.

Brand Response

Hi,
We regret for the inconvenience caused and trust your issue has been resolved.
In case your issue still persist, kindly share the account number or registered mobile number, for us to check and resolve your issue at the earliest.
Thanks,
YOU Broadband.

Upload Photo

By: You_Broadband Deactivated | Feb 25, 2018  11:42 AM imageComments 0

See full communications

Comment on this review

Read All Reviews

YOUR RATING ON

You Broadband
1
2
3
4
5

MouthShut's Top Picks: Must-Read Articles

View All
X