I downloaded Windows 10. I was not able to get in the sign in screen. I called the Dell techs and was told to hold the "Control, Alt, Delete" key until it became stable.
I did so and signed in. The next day I signed in and did not have Start Menu, Edge, or Assistant. I have called Technical Support every day for 3 days with no help for my issue, was told a Level 2 Technician would call be back on Saturday, August 8th, between the hours of 11am-1pm.
Needless to say no one called between those hours. I received a call at 11pm same day, but was disconnected after 15 minutes. I called again on Monday, August 8th, was on hold for 2-1/2 hours, spoke with a person, who looked up my case number, and referred me to a Level 2 technician, and was disconnected.Now Do not know what to do now.
