Mar 02, 2021 02:18 PM
9253 Views
Vedantu - Your service is pathetic.
Today, my Kid was waiting for an hour for the meeting. The call started well with clear audio and video, and the teacher(Priya Garg) asked my kid to change the network. she shouldn't have done this when the network was working well. We changed the network and Mam never connected back on call. she kept chatting, asking to restart etc., and later asked us to schedule another meeting. Someone called me on the phone from your organization in the interim and he said - kay koi problem hai kya - I asked who you are and this is how you introduce a customer. He said his name is Rajeev and disconnected the phone call. Rajeev called me from 979836xxxx.
I then called up your Customer service number, and talked to a CCR called Pramod. He promised that I will be receiving a complaint number for the recorded call. I haven't received it so far, and I am sure you don't care for this.Between 11.45am - 12pm today i.e. when meeting was scheduled, I received around 10+ phone calls and 3 message from your organization as confirmation(:-
This is harassment from Vedantu. Request respective authority to investigate and take appropriate action.
