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Scam Customer service
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Oct 08, 2023 05:33 PM 328 Views (via Mobile)
(Updated Oct 08, 2023 05:37 PM)

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Urbanic Cares

Urbanic is working closely with MouthShut.com to enhance customer satisfaction.

I have ordered the jacket but the size was big.


Returned the product but not refunded.


Called customer care but no resolution at all.. instead of refund the customer care team trying to hack the bank details...worst employees.


I will post it in social media...with bad reviews


Cousion to the users, I didn't have any problem with the product but you cannot get refund and do not follow the instructions of customer care..They are trying to do the scams

Brand Response

Hi Surjith, We are very sorry to know about your experience with us. Please share your order number at escalations@urbanic.com. We will check and get back with an update. Regards, Team Urbanic

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By: Urbanic | Oct 10, 2023  12:27 PM imageComments 0

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