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Urban clap is a cheater, dacoit. Review on Urbanclap

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15%

1.25

7,586 Votes

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Naresh1608

Faridabad

53 Reviews

93 Followers

Urban clap is a cheater, dacoit

Dec 11, 2019 08:59 AM 6699 Views (via Android App)

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Dear all

Urban clap has taken money from me to provide me home tutor service. I bought coins by paying them 1500 RS. But after 1 month they have withdrawn the services and my 117 points were lying in my urban clap account, which have made zero for not using the services for last one year. I asked them it was you who stopped the services and when I contacted them to refund my money. Then their support team said we have no way of refunding the amount.

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Brand Response

Dear Naresh,
We apologize for the inconvenience caused.
As we can check, your concern was registered with us and one of our team members had a word with you regarding the refund.
We regret to inform you that we could not process the refund as the credits were promotional and as per Terms & Conditions, the promotional credits cannot be refunded.
We have channelled your feedback to our relevant team so that it can be worked upon.
Your patience is highly appreciated on this matter.
Regards,
Team Urbanclap