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About STAR Health Insurance

Star Health & Allied Insurance Co. Ltd. – We are India’s leading private health insurance company, headquartered in Chennai, Tamil Nadu. Since 2006, we have been offering innovative products and services in health, personal accident, and overseas and domestic travel insurance—tailored to meet the needs of the Indian market.

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Worst Mistake, Harassed by the Customer Care team
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Aug 16, 2025 11:40 AM 19 Views

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Star_Health is working closely with MouthShut.com to enhance customer satisfaction.

The Star Health Insurance team made a typing mistake and exchange mine and my husband's date of birth. I raised a simple request to get it corrected and I was harassed to no end. They went on weeks and weeks, every time a new customer service agent and they asked be to provide multiple ids even though I had already provided it, They tiold me my Husbands surname wasnt written in the policy and I will have to raise a name change request. They told me my email was invalid when this is my official mail id. They kept harassing me weeks and weeks. I don't know what will happen if I ever have a claim. This company is disgusting.

Brand Response

Dear Customer,
We regret for any inconvenience caused. Kindly confirm if the issue was resolved.
Thank you
Team Star Health
https://bit.ly/SHorm
https://m.me/StarHealthSupport

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By: Star_Health | 27 days ago imageComments 0

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