Jun 29, 2025 11:24 AM
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Star_Health Cares
Star_Health is working closely with MouthShut.com to enhance customer satisfaction.
Hello,
First STOP CHEATING CUSTONMERs with your LIES
Why have you not responded on how the two policies will get merged
Policy No - XXXXXXXXXXXXX
Policy No - XXXXXXXXXXXXX
In 2024 back I had asked Star Health to top up from 20 lakhs to 50 lakhs so instead of doing that YOU/STAR HEALTH conveniently opened a new policy and made me pay for two different policies.
NOW, you have the Audacity to call me 10 times yesterday to ask for renewing this policy when I already have one more and there is no way I can claim against two policies. While I will escalate this matter to the highest level in Star Health to make them understand that you people are not selling policies but more recovery agents forcing fraudulently to make customers renew their policies.
AND WHAT BENEFITS are you talking about your poiicy is such a fake. You say additional diseases are covered when we renew policies without claims for the year but very smartly you keep topping it up saying there is cost increase because your age has inceeased. SO STOP FAKING THERE IS NOTHING IN YOUR POLICY AS TOP UP WITHOUT CLAIMS.
From 26th May everyday you have been calling for renewal when I have repeatedly asked for this issue to be resolved. TILL NOW I DONT HAVE A MAIL ON THIS FROM STAR HEALTH ADDRESSING HOW THEY WILL ISSUE EXPECT ACTING LIKER A RECOVERY AGENT TO RENEW THE POLICY.