MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter the 4-digit code
For Business
MouthShut Logo

About Snapdeal

Product/brand information is coming soon. Stay tuned for updates!

Contact Details

+91-9212692126

Caution! Caution! Caution!
Sep 10, 2016 07:02 PM 1512 Views (via Mobile)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

Order# 18376472899 that I returned already but no refund yet.


They have picked up the product(I have the reserves pickup sheet for evidence) however closed the case stating-


"Hi Chetan Gupta


We have not received any response from you regarding pickup


We had to pick up your item to initiate refund. It seems you no longer want to return it. Thus we are closing your request. "


It doesn't stop here, their representative called me before closing the case and asked if I have the reverse pickup AWB#, I have him the same then he assured that amount will be refunded soon.


Let me guess - "i think he was just checking his luck if revese pickup sheet got misplaced by me by any chance so that he can simply deny the refund saying snapdeal did not receive the product"


I tried calling customer care many times but it is impossible to connect if someone is calling for a return request status.


-Chetan


9643311478

Brand Response

Hi Chetan! We sincerely regret the experience you've been through. We've noted the order details. We'll work on it right away. We'll connect with you & make sure that this is resolved at the earliest. We look forward to providing you the best experience with us.Thanks! Avi

Upload Photo

By: snapdeal Deactivated | Sep 12, 2016  01:50 PM imageComments 0

See full communications

Comment on this review

Read All Reviews

YOUR RATING ON

Snapdeal
1
2
3
4
5

MouthShut's Top Picks: Must-Read Articles

View All
X