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Home > Home and Appliances > Household Essentials > Mattresses > Sleepwell Mattress > Very bad quality

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75%
4.16 

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India
Very bad quality
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Jul 02, 2025 05:34 PM 234 Views (via Mobile)

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Sleepwell Cares

Sleepwell is working closely with MouthShut.com to enhance customer satisfaction.

Never ever buy Sleepwell mattresses. They really dont care about their brand image. I bought Duraflex premium and after using the same, i got developed back issues. Customer care is extremely poor. Multiple complaints but no action at all

Brand Response

Hi Suchita,
We’re truly sorry to hear about your experience and the inconvenience caused. At Sleepwell, we take customer feedback very seriously and strive to provide the best products and service.
We understand your concern regarding the Duraflex Premium mattress and the discomfort you’ve experienced. Our team would like to investigate this matter further and work towards a resolution for you.
Could you please share your contact details, order id? Our team will get back to you to resolve your concern.
Regards,
Team Sleepwell

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By: Sleepwell | Jul 03, 2025  02:46 PM imageComments 0

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