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5* from me -40% Discount on a GShock was a shock
Jun 20, 2012 03:21 PM 1715 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

Last friday I read an ad in Times Of India that there is an "UNCONDITIONAL FLAT 30%" extra discount on watches at shopping.indiatimes.com.


Well the offer was too good to be true and as too good to be true things are actually too good to be true I was scared to place the order. But here was a watch GShock 270 which I wanted to buy since a year but was not willing to spend 7K on it.


I logged in to the site saw the watch is available for 6500 and after their initial discount of 10% there was 30% extra discount on it. I had to pay 41xx only for something I saw for 7K and was in by "things to have" list.


I read the reviews and was hold back by it but, I had bought a Videocon AC (buy 1 get 1 free) in 2007-8, d elivery was in time and the AC is working till today, and that was my last transaction with Indiatimes.


Going by my previous experience I planned to move ahead and place the order. I called them up and asked them if I can cancel the order if it is not delivered within 10 days (as per their delivery schedule) or return the order if I don't feel it is genuine or damaged or I am just not happy with it, they told me I can return it and they will return the money.


With that confirmation I placed the order on Friday 15th at 7:00 PM, yesterday 19th June I got an sms that the item has been shipped, I checked the AWB and it said that it has reached to their shipper in Delhi for overnight shipment to Bangalore, I was happy to see that.


Today (20th June) I got the watch in Bangalore and it is on my wrist, I loved the packing and I am as happy as I can get.... Beating all the odds and reviews I am a satisfied customer and will definitely order again.

Brand Response

Dear Customer,
Thank you so much for sharing your valuable feedback with us.
We have acknowledged your feedback and forwarded the same to our department. We will make sure that you will be getting the same kind of customer experience next time.

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By: TimesInternet Deactivated | Mar 22, 2013  05:18 PM imageComments 0

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