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Home > Ecommerce and Online Business > Online Shopping > Savana > Late delivery

Late delivery. Review on Savana

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86%

7 Votes

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deeparai01081991

India

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Late delivery

Issue Resolved

Brand-aid! The problem has been fixed. Happy Ending.

Jul 29, 2025 03:56 PM 112 Views (via Mobile)

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Savana is working closely with MouthShut.com to enhance customer satisfaction.

Very disappointed with the delivery service. It took almost a month to receive my order, which is completely unacceptable. There were no proper updates or communication during the delay. Definitely needs major improvement in logistics and customer service.

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Brand Response

Hi there, we're really sorry to hear about the delay and the lack of communication — we completely understand your frustration, and this is not the experience we aim to provide. Your feedback has been noted and will be shared with our logistics and customer service teams for immediate improvement. In the meantime, we’re here to help! You can reach out to us via Instagram DM, email us at escalations@savana.com, or connect with our team through the in-app chat support. We truly appreciate your patience and hope to make things right.